bd124 Terms and Conditions

These terms and conditions ("Terms") form a binding agreement between the bd124 online gaming platform ("Platform", "we", "bd124") and registered users ("you", "member", "player").

The meanings of some important terms used in this document are as follows:

• "Platform" refers to the bd124 website, mobile version and all associated services.
• "Account" refers to a user's registered profile through which platform services are accessed.
• "Balance" refers to both real money and bonus funds held in an account.
• "Wagering Requirement" refers to the condition of placing a specified amount in bets before bonus funds can be withdrawn.
• "Bet" refers to a wager placed to participate in any game or sport.

These terms and conditions have been written in Bengali because bd124 primarily serves users in Bangladesh. In the event of any confusion, bd124's decision will be considered final.

To open an account at bd124, the following conditions must be met:

2.1 Registration Eligibility

• You must be at least 21 years of age.
• You must provide a valid and active mobile number and email address.
• All information provided must be true, accurate and complete.
• A person may hold only one account.

2.2 Single Account Policy

Only one account is permitted per person. If the same person creates multiple accounts, all associated accounts will be permanently closed and any balance held may be forfeited.

2.3 Information Verification

bd124 may at any time request the necessary documents to verify a user's identity and age. Withdrawals may be placed on hold until verification is complete. Failure to provide required information may result in account cancellation.

bd124 places the highest importance on protecting minors from online gaming. For this reason:

• Providing a date of birth at the time of registration is mandatory.
• bd124 may request proof of age at any time.
• Providing false age information will result in immediate account closure.
• Any winnings obtained on the basis of false information will be considered void.

If anyone suspects that a minor is using this platform, please notify our support team.

4.1 Deposits

• Minimum deposit amount: ৳300 (for all payment methods).
• Accepted payment methods: bKash, Nagad, Rocket.
• Funds deposited into an account must be solely the registered member's own funds.
• Deposits through third parties are not accepted.

4.2 Withdrawals

• Minimum withdrawal amount: ৳500.
• Withdrawals are generally completed within 1 hour.
• Withdrawal requests will only be processed to a registered payment method.
• Withdrawals may be delayed if identity verification has not been completed.

4.3 Payment Security

All financial transactions are secured through SSL encryption. bd124 will never ask for your payment password or PIN number. Do not share such information with anyone.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. A 25x wagering requirement must be met before this bonus can be withdrawn. For example, if you receive a ৳1,000 bonus, you must place ৳25,000 in bets.

5.2 General Bonus Terms

• Each bonus has its own validity period and terms.
• Bonus balance cannot be withdrawn directly.
• Multiple bonuses cannot be used at the same time unless explicitly permitted.
• bd124 reserves the right to investigate if bonus abuse is suspected.
• If a suspicious betting pattern is detected, the bonus may be cancelled.

5.3 VIP Program

bd124's VIP program has five levels: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback is provided at each level. Higher levels offer greater benefits. For details on VIP levels, visit the Promotions page.

5.4 Promotional Changes

bd124 reserves the right to modify, suspend or cancel bonus offers at any time without notice. For ongoing bonuses, the previously applicable terms will remain in effect.

6.1 General Gaming Rules

• Each game has its own rules, which can be viewed when the game is launched.
• Once a bet is confirmed, it cannot be changed or cancelled.
• If a result is affected by a technical error, bd124 reserves the right to make corrections where applicable.
• Server logs will be considered the final evidence for verifying game results.

6.2 Sports Betting Rules

• Bet outcomes in cricket, football and other sports are verified from designated official sources.
• There may be minor discrepancies in in-play betting due to data arriving late.
• If a match is cancelled, the original bet amount will be refunded.

6.3 Responsible Betting Limits

Users can set their own daily, weekly or monthly deposit limits. Contact the support team to set these limits. Once a limit is set, reducing it takes effect immediately, but increasing it requires a 24-hour waiting period.

• Providing fraudulent information or identity fraud.
• Creating multiple accounts.
• Using software bots, automation tools or hacking tools.
• Bonus abuse or unfairly exploiting the bonus system.
• Money laundering or suspicious financial activity.
• Attempting to breach the platform's security systems.
• Collaborative or coordinated betting that harms the platform.
• Conducting transactions using third-party funds.
• Intentionally exploiting system errors or bugs.

If such activity is detected, bd124 reserves the right to take legal action.

8.1 Closure by bd124

bd124 may suspend or permanently close an account in the following circumstances:

• Violation of any clause of these terms and conditions.
• Failure to verify identity or provision of false information.
• Extended inactivity (no activity for more than 12 months).
• For security-related reasons or during an investigation.
• In compliance with directions from a regulatory authority.

8.2 Closure by the User

You may close your account at any time by contacting the support team. Please withdraw any valid balance before closing your account.

8.3 Inactive Accounts

An account will be considered inactive if there has been no login for 12 consecutive months. In this case, a monthly maintenance fee may apply. If the balance reaches zero, the account may be closed.

bd124 places great importance on the protection of your personal information. Full details regarding the collection, storage and use of information can be found in our Privacy Policy.

In brief, here is what we do:

• Your information is kept secure through SSL encryption.
• Your information is not sold to third parties.
• Information necessary for identity verification and managing financial transactions is collected.
• Information may be provided to authorities to meet legal obligations.

bd124 is not responsible for the following:

• If a game is interrupted due to loss of internet connection or a technical fault.
• If loss occurs due to a problem with the user's device or software.
• If there is a problem with a third-party game provider's server.
• If the service is disrupted due to unforeseen circumstances (force majeure) such as natural disasters or government restrictions.

In the event of any dispute, bd124's server records will be considered the final evidence. The amount of compensation is limited to a maximum of the value of the relevant bet.

bd124 gives the highest priority to responsible gaming. We provide the following tools and features:

• Deposit limits: Set a maximum limit on daily, weekly, or monthly deposits.
• Break facility: Temporarily suspend your account for a set period of time.
• Self-exclusion: Request a long-term or permanent account closure.
• Reality check: Reminders of session duration at regular intervals.

If you experience gaming addiction or problems, contact our 24/7 support team. To learn more, visit the Responsible Gaming page.

bd124 reserves the right to change these terms and conditions at any time. In the case of significant changes, members will be notified by email or through a notice on the platform.

If you continue to use the platform after updated terms have been published, you will be considered to have agreed to the new terms. Therefore, it is recommended that you visit this page regularly.

If any term seems unacceptable to you, stop using the platform and contact the support team to close your account.

If you have any questions or complaints about these terms and conditions, please contact us:

• Live Chat: Get 24/7 support in Bengali from any page on the site.
• Email: [email protected]
• Support hours: 24 hours, 7 days a week (BST).

We take all your complaints seriously and try to resolve them as quickly as possible.